Ross Bookkeeping — Terms & Conditions

Last updated: October 13, 2025

1) Agreement

These Terms govern your use of rossbookkeeping.ca (the “Site”) and any contracted services we provide (e.g., bookkeeping and payroll). By using the Site or contracting our services, you agree to these Terms.

2) Services

Services are described in our written Service Agreement or confirmation (including an accepted quote, email, or invoice stating scope, pricing, and timing). Timelines are estimates. Scope/fees may be updated by mutual written agreement (including email).

3) No ownership of third-party platforms (e.g., QuickBooks)

We do not own, operate, or control QuickBooks or other third-party platforms. Your use of those platforms is governed by the provider’s terms and privacy policies. We are not responsible for outages, changes, rate limits, or data issues within those platforms.

4) Access & client responsibilities

• Provide accurate, complete information and timely access to records.
• Maintain secure access to third-party platforms; grant role-based access as needed.
• Ensure compliance with applicable laws.
• Review deliverables promptly and raise questions without delay.

5) Data integrity & backups

You are responsible for the integrity and backup of your accounting data and original financial records. We recommend routine exports and secure off-platform backups. We are not liable for loss or corruption of data in third-party systems.

6) Fees, invoicing & taxes

Fees are as stated in your Service Agreement or confirmation. Unless otherwise specified, invoices are due upon receipt and subject to applicable taxes. Late amounts may accrue interest at [1.5% per month (19.56% per annum)] or the maximum allowed by law. You are responsible for bank charges and currency conversion fees, if any.

7) Confidentiality

Each party will keep the other’s confidential information confidential and use it only to perform or receive the services or as required by law. We may share information with service providers under confidentiality obligations.

8) Intellectual property

We retain all rights in our methodologies, templates, tools, and know-how. Upon full payment, you receive a non-exclusive license to use deliverables for your internal business purposes. You may not resell or publicly distribute our proprietary materials without written permission.

9) Compliance & professional standards

We are not acting as your auditor, CPA, or tax preparer unless expressly agreed in a separate written agreement. Our services do not constitute legal, tax, or investment advice. Obtain independent advice where needed.

10) Third-party links & integrations

The Site may link to third-party websites, platforms, or integrations. We are not responsible for their content, performance, or security. Your use of third-party sites is at your own risk.

11) Warranties & disclaimers

To the maximum extent permitted by law, the Site and services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise.

12) Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or loss of profits, revenue, data, or goodwill. Our aggregate liability for any claim shall not exceed the fees paid to us for the services giving rise to the claim during the three (3) months preceding the event, except where a higher liability is mandated by law.

13) Indemnity

You agree to defend, indemnify, and hold us harmless from claims and expenses arising from your breach of these Terms, misuse of the Site or services, or violations of law or third-party rights.

14) Suspension & termination

We may suspend or terminate access for breach, non-payment, or unlawful activity. Either party may terminate services as set out in the Service Agreement or by written notice if no end date is specified. You remain responsible for fees incurred. We may retain copies of records as required by law or our retention policies.

15) Governing law & disputes

These Terms are governed by the laws of the Province of [Nova Scotia] and the federal laws of Canada applicable therein. The parties consent to the exclusive jurisdiction of the courts in [Nova Scotia], Canada.

16) Changes to the Terms

We may update these Terms and will post the new date above. Material changes may include additional notice.

17) Entire agreement & order of precedence

These Terms, together with your Service Agreement or written confirmation (accepted quote, email, or invoice), constitute the entire agreement regarding the services. In case of conflict, the Service Agreement or written confirmation controls, then these Terms, then Site content.

18) Contact

Questions? Contact: privacy@rossbookkeeping.ca · Suite 1009 215 Chain Lake Dr. Unit A, Bayer Lake Centre Halifax, Nova Scotia, B3S 1C9 · 902-402-2050